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Survey: Wi-Fi access is as essential as a comfortable bed
Hotel Management
Access to Wi-Fi in a hotel is as important as a comfortable bed, according to a survey of the mobile workforce from enterprise mobile services provider iPass. The survey revealed 82 percent feel that free hotel Wi-Fi services are limited, slow and unreliable, and nearly three-quarters (74 percent) said that a bad Wi-Fi experience in a hotel would prevent a return visit.
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New study finds international differences in hotel guest satisfaction levels
Hotel News Resource
Hotels operating in different nations can earn widely different guest satisfaction ratings, even if the hotels’ performance is identical, according to a new study conducted by J.D. Power and issued by the Cornell Center for Hospitality Research. The study, which is part of the CHR's Industry Perspectives series, examines the structural differences in guest satisfaction in eight nations.
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Hotels checking in pampered pets
The New York Times
As pets have evolved into family members — a trend market researchers refer to as "humanization" — it is hardly surprising that people want to take them along when they travel. And more and more hotels are happy to oblige. Properties that permit pets are ratcheting up their amenities to befit pet owners who long ago traded Kibbles 'n Bits for gluten-free organic meals served with carob-peanut butter brownies, and au naturel paws for those finished off with nail polish.
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Odor management: A 360-degree approach
Today's Facility Manager
Throughout commercial buildings of every type, there is the potential for unpleasant odors. Every day, facility managers battle the sources and resulting odors, as well as the perception that "clean" is determined not only in how something looks, but how something smells.
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Break through the review ruckus with branding
Hotel News Now
Will the democratic institutions of online travel review websites become a tyranny of the majority? Sometimes the customer isn’t always right, and we need professional critics front and center to remind guests of true hospitality standards.
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Looking for similar articles? Search here, keyword BRANDING.


Business owners and facility managers go green to save green
Joy Burgess
Many business owners and facility managers equate going green with spending more money. Implementing certain green technologies that reduce water use, improve energy efficiency and increase sustainability requires an initial investment, but going green can save money over time. And the benefits of going green don't stop at cost savings.
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TRENDING ARTICLES
Missed our previous issues? See which articles your colleagues read most.

    Yes, the Instagram hotel is a real thing (Refinery29)
The new hotel tycoons: Why private equity loves the lodging industry (Forbes)
FM issue: Cool down (Today's Facility Manager)
Safe and sound: Ensuring security for your facility (Facility Management Journal)

Don't be left behind. Click here to see what else you missed.


Why LED efficiency drops at high current
Electronics Weekly
Researchers at the U.S. Rensselaer Polytechnic have proven a link between LED efficiency drop at high current and carrier mobility. Better lighting LEDs could result. "Efficiency droop, first reported in 1999, has been a key obstacle in the development of LED lighting for situations, like household lighting, that call for economical sources of versatile and bright light," said the university.
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A guide to building energy quotient
Buildings
To improve your building performance, you need to dig deeper than your utility bills and shine a light on areas of energy waste. Enter ASHRAE's Building Energy Quotient, an energy rating label that gives facility managers a detailed overview of their efficiency standing.
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Report: Green building should not cost more
Environmental Leader
Building green and performing green retrofits for commercial uses need not cost more than traditional construction and renovation methods as long as cost strategies, program management and environmental strategies are built into the project plan from the start, according to a report released by M&G Investments' real estate division. Ultimately, the delivery of cost-effective sustainably built commercial property is about taking a "long-term view and translating that into short-term actions," according to Creating a Better World, The Case For Green Buildings.
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Electrical, power systems in mixed-use buildings
Consulting-Specifying Engineer
Engineering mixed-use buildings is a fine art. Specifiers must combine multiple electrical and power systems for several business and residence types into one structure. Metering, submetering and energy efficiency also must be considered.
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