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Creating memorable guest experiences by design
Hotel Business Review
"For today's consumers, a hospitality brand should provide experiences or create the framework that allows guests to have the experience they seek," observed participants in the inaugural Cornell Hospitality Research Summit held last spring. Many architects would argue that a hospitality brand can create the framework for memorable guest experiences by design — in fact, many have been arguing in favor of experience-driven design for a decade.
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What are the major issues faced by facility managers?
Facility Dude
One of the truths of facility management is that much like snowflakes, no two facilities are exactly the same. Even among similarly purposed buildings, changes in location, staffing, size and age can all contribute to making each facility a unique experience to manage.
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EPA to restrict ozone-depleting refrigerants
BUILDINGS
In keeping with the goals set in President Obama's Climate Action Plan, the EPA has issued a new rule that puts tight restrictions on the production of hydrochlorofluorocarbons (HCFCs) that is scheduled to take effect on Jan. 1, 2015. The new production levels are the lowest ever allowed and the rule also proposes a complete phase-out of the materials within the next five years.
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Strategies for handling high-volume restroom traffic
FacilitiesNet
Halftime of a football game, and thousands of people are getting up from their seats and heading for the restrooms. For the next 15 minutes, every toilet, urinal and sink in the facility will be in constant demand. But if the restroom is well-designed with durable fixtures, it should be able to cycle everyone in and out before the second half — and be ready again the next week, and the week after that.
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FM frequency: It's not easy being green(er)
Today's Facility Manager
Being green has not been smooth sailing for sentinels of sustainability. From LEED certifications to Zero Waste initiatives, adoption is not always foolproof. While the facility managers (fms) and architects understand the task at hand, there seems to be a disconnect when John Q. Public gets involved. For all the best laid plans for green initiatives, it is the occupants that get in the way.
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Age: Appropriate
Facility Management Journal
The facility management industry relies on the contribution of a diverse group of employees. They bring different skillsets, education levels and professional backgrounds, and will inevitably be a part of different generations. These age differences and generational gaps bring both obstacles and opportunities, and understanding how to minimize the former and capitalize on the latter can create success for facilities across the organizational spectrum.
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Touch-free systems help keep up with high restroom traffic
FacilitiesNet
Touch-free systems offer big benefits to high-traffic restrooms. "Electronic flush is a big improvement, and no-touch faucets make everything faster," says one expert. Previously, "no one would flush, and if they did, they used their foot, and it would break the valves." Hand dryers also help the maintenance staff, because "it's impossible to keep up with the volume of towels people use."
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TRENDING ARTICLES
Missed our previous issues? See which articles your colleagues read most.

    Millennials shift the hotel design landscape (Hotel News Now)
8 simple strategies to maximize energy savings (BUILDINGS)
Eye on Ebola: Updated OSHA website offers resources, guidance (FacilitiesNet)
How operators can prevent injury at hotel pools (Hotel Management)

Don't be left behind. Click here to see what else you missed.


7 quick tips for security
BUILDINGS
The right surveillance choices are key to an effective security protocol. Analog cameras and cassette tapes of the past have been replaced with monitoring capabilities that offer sharper picture quality, more customizable video and camera options, and better storage choices, including large hard drives, solid state drives, or SD cards.
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Durability 'most important green building product attribute'
Environmental Leader
Durability is the most important characteristic associated with building products in general and green building products in particular, according to the findings of a blind survey of US architects commissioned by PPG Industries. The survey encompassed 629 U.S. architects representing a cross-section of job titles, experience, firm sizes and geographic locations.
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Looking for similar articles? Search here, keywords green building.


Thoughts on autonomous systems and cloud diagnostics
AutomatedBuildings.com
Toby Considine notes that big data and cloud-based diagnostics are some of the most critical new technologies for smart energy. Cloud-based approaches win in part because they reduce costs for data gathering and data analysis to the minimum. Mature users can move past failure analysis to predictive maintenance, which is catching problems before they are problems.
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Colby Horton, Vice President of Publishing, 469.420.2601
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