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Hotels: Moving toward effective water management strategies
Green Lodging News
With rising stress on water resources and the competing needs of businesses and communities, effective water resource management is crucial to a business's ability and license to operate, and the hotel sector is no exception. Yet, despite all we hear on water crises, how many businesses are factoring this information into their forward planning?
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Speaking of systems
Facility Management Journal
Systems play a significant role in facility management. There are building systems, HVAC systems, electrical systems; all comprised of integrated pieces that perform together to achieve a defined result. When these pieces all work together, they become components of a larger system: the facility as a whole.
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Guests help design the next generation of hotels
USA Today
A war room is part of Marriott's new 10,000-square-foot Innovation Lab, a place where employees and hotel owners brainstorm, design and refine their ideas for what the hotel of the future will look like. But they're not doing it all on their own. They're taking their cues from the people they want to please the most — their guests — as part of a new effort to "co-create" with their frequent travelers.
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Cornell study: Bearded hotel staffers don't cut it with guests
Hotel Online
The results of a study of guests' reactions to hotel employees' appearance were mostly what you might expect. The study, published in the Cornell Hospitality Quarterly, found that hotel guests think that the most effective employees are men and women who smile and are attractive. When it comes to facial hair, however, the guests weren't so sure.
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Highly efficient buildings: Making sustainable decisions economically viable
Area Development Online
VideoBriefAs societal and environmental pressures to adopt sustainable practices into our daily lives grow, companies are increasingly motivated to operate their facilities more efficiently. The quest for operating efficiency can include anything from minor equipment adjustments to major investments — but even small improvements can make a difference.
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TRENDING ARTICLES
Missed our previous issues? See which articles your colleagues read most.

    Midnight raid 2.0, hotel management agreements under siege (Lexology)
Green buildings: A matter of health, not just energy (EarthTechling)
Will digital restaurant menus get consumers to spend more? (Reuters)
FMs hold key to productivity (Facility Management Journal)

Don't be left behind. Click here to see what else you missed.


Services and Maintenance: Security merge
Today's Facility Manager
Facility managers and their colleagues are always searching for better ways to protect their occupants, assets, and buildings from any number of internal and external threats. With new buildings, FMs often have the luxury of designing security systems without tight space and budget constraints, but integrating security into existing facilities doesn’t have to be difficult either.
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Travelers can borrow iPads, slow cookers, and even pet goldfish
MarketWatch
Hotels and airlines increasingly will lend out items as varied as curling irons, slow cookers, neckties and iPads — and in one case, even a pet goldfish. For their part, hotels — which most commonly lend borrowers beauty items like flat irons and hair dryers — say they are adding many new items to the list.
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Looking for similar articles? Search here, keyword GUEST SERVICES.


Can zero-carbon buildings become a reality?
The Guardian
The energy efficiency of buildings is not a niche sustainability and climate-change issue. Buildings account for about 43 percent of the carbon emissions in the U.K., according to 2009 figures. The built-environment sector has, with a significant shove from regulation, focused on bringing this figure down — but, with progress slow, is it time to reassess just how realistic carbon-neutral buildings are?
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The makings of a modern hotel
CNN
"The needs and desires of today's business travelers are changing and hotel brands that don't know their customers intimately will quickly lose a share of the market," says Brian McGuinness, Starwood Hotels' senior VP of specialty select brands. So, who are these budding biz travelers and how is it affecting the look and feel of hotels across the globe?
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Advantages of LED technology
FacilitiesNet
You've been hearing for several years that light emitting diode (LED) lighting technology, with its higher efficacy and longer lifetime, can improve your operation's bottom line. But, like most technologies, there are myths and misconceptions.
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Colby Horton, Vice President of Publishing, 469.420.2601
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