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Hotel Management
2018 is on the horizon, so it's time to take a look at the biggest
trends hotel designers will need to keep in mind for the new year.
Hospitality is constantly adapting to new normals, and these trends
aren't going away.
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IFMA's FMJ Magazine
When considering intelligent building management solutions, the first thought should be about what most impacts the occupants in the building, such as the air that they breathe. IoT-enabled solutions can ensure superior indoor air quality, which boosts worker productivity and benefits the bottom line. Explore ways to leverage IoT in the built environment and discover how technology is reshaping FM in the new "Tech and Next-Gen FM" issue of the FMJ.
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WNYC-FM
The recent wave of high-profile sexual harassment charges has put powerful industries like media and entertainment under increased scrutiny. But five years ago, a local union managed to negotiate new sexual assault protections in the hotel industry, which isn't often in the spotlight.
In 2011, the then-head of the International Monetary Fund, Dominique Strauss-Kahn, was charged with sexually assaulting a hotel housekeeper during a stay in midtown Manhattan, New York.
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By Scott E. Rupp
 La Niña has arrived for the second straight winter, according to the NOAA. La Niña is a cooling pattern of the sea surface temperature in the Pacific Ocean, and it can have a big effect on North America. For facilities managers, the impact is based on where the organization is located. While some areas of the country are relatively unaffected by La Niña, most regions must prepare for snowfall and an increased demand in service calls for these systems.
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Green Lodging News
For hotels, motels, and resorts, insufficiently insulated windows can be a serious problem that literally sends profits "out the window" in the form of excessive heating and cooling bills.
When it is warm inside the hotel and cold outside, window panes will transfer heat by thermal conduction so additional heating is required to keep guests comfortable, and a similar process is involved when it is hot outside and cool inside. Air leakage through window seals that crack over time worsens the problem, particularly in harsh weather.
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Skift
Amazon has claimed at least two-thirds of the consumer market for voice-activated Internet devices. Now it wants to gain parallel market share dominance in enterprise use by pushing its Alexa service to companies.
On Nov. 30, the retailer's pitch for hotels was highlighted by chief technology officer Werner Vogels in a presentation at Amazon Web Services (AWS) re:Invent conference in Las Vegas.
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Lodging Magazine
A key driver of hotel loyalty member satisfaction is having a diverse portfolio of reward options, according to the J.D. Power 2017 Hotel Loyalty Program Satisfaction Study. The study found that overall satisfaction is higher among program members who redeem rewards for dining, product purchases, and special events than among those redeeming rewards for hotel stays alone.
The study measures customer satisfaction by examining four factors in the following order of importance: ease of earning and redeeming rewards (35 percent); program benefits (27 percent); account management (22 percent); and member communication (16 percent). Satisfaction is measured on a 1,000-point scale.
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FacilitiesNet
HVAC professionals considering shutting down chillers for the season should reconsider, given the importance of chiller maintenance. The process might seem overwhelming, expensive and lower on the list of priorities while prepping institutional and commercial facilities for the cold months ahead, but its benefits can be substantial.
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Green Lodging News
Seems that the hospitality industry has grown fond of solar technologies during the last few years. Nowadays solar is more cost-effective and affordable than ever. It has also proven its efficiency and reliability over the last few decades which resulted in solar being more interesting and compelling to hotel managers. They are counting on certain environmental and economic benefits (not specifically in that order) which arise from installing solar rooftops on hotels.
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FM Link
Parking structures may be considered just a peripheral concern in the minds of many facility managers, but their importance in the realm of green buildings has gained the increasing attention of professionals working to improve the sustainability of the built environment at both the micro- and macro-levels, that is, from individual building design and technology to the scale of urban and community planning.
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