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As 2014 comes to a close, NAHLE would like to wish its members, partners and other industry professionals a safe and happy holiday season. As we reflect on the past year for the industry, we would like to provide the readers of the NAHLE eNewsletter a look at the most accessed articles from the year. Our regular publication will resume Jan. 6.
Study: Eco-certified hotels tend to run more efficient operations
Cornell Center For Hospitality Research via Hotel News Resource
From April 8: A new study from the Cornell Center for Hospitality Research at the School of Hotel Administration has documented an unexpected benefit when hotels earn a certification for environmental sustainability: they tend to run more efficiently. In the study, Cornell's researchers tested the operating efficiency of U.S. hotels using financial performance data from PKF Hospitality. Hotels that had earned the "Eco-Leaf" designation from Travelocity.com were more efficient in several areas of resource use than hotels that did not have eco-certification.
3 ways to retain employees in the hospitality industry
From Jan. 21: The Hospitality Industry is commonly grouped into the "high turnover" category. Fortunately, there are ways to avoid having your employees being another statistic that continues to support the notion that the hospitality industry has one of the highest turnover percentages. There are three key ways to not only beat the industry averages, but to help change the way the industry is viewed as a whole.
5 tips for a successful hotel renovation
From Nov. 4: All hotels will require some form of renovation work at one stage or another, whether it is small repair work or a large scale project. Most hotels cannot afford to close down during this time and need to find a way to stay profitable. One of the most difficult parts of renovating a hotel is keeping guests happy during the process.
Google takes street view features into hotels
Internet Search Engine Database
From Jan. 14: Google is expanding its hotel business by taking its street view technology inside hotels in North America. The first noticeable feature is high-resolution photos when searching for hotels. The photos are taken by photographers trained and certified by Google. The photographs are stitched together into 360-degree views using panoramic camera technology.
Hotels save energy with a push to save water
From March 5: Las Vegas-based Caesars Palace Hotel & Casino realized a double payoff when it gambled on saving water. By cutting back on washing, lawn-sprinkling and plain old waste, the hotel and gaming conglomerate saved both water and energy.
8 hotels that changed the industry
From Jan. 29: From minibars to pillow menus to 24-hour butlers, today's hotels have turned every indulgence and convenience into a standard necessity. But this wasn't always the case. Because of their foresight and progressiveness, these ground-breaking properties forever changed the future of the industry, enabling guests to expect — and demand — increasingly more.
Hotels don't need CO alarms, new rules say
From July 1: New international building and fire codes that will be published this summer may provide hotel guests less protection from deadly carbon monoxide. The 2015 codes eliminate a 2012 requirement that required a CO alarm in each guest room or a detection system in all common areas, according to Michael O'Brian, a member of an International Code Council committee that recommended the new codes.
10 mobile features that travelers most want from hotels
From March 11: The mobile feature that hotel guests want most is the ability to quickly find basic information like Wi-Fi prices and what time the breakfast buffets ends, says a new survey. Digital agency MCD asked 1,000 business, leisure and family travelers to rank how likely they'd be to use their mobile phones for specific purposes during a hotel stay.
Experts: The hotel minibar may soon be extinct
Los Angeles Times
From Jan. 21: There is little financial reason to keep minibars. Hotel consulting firms estimate that minibars generate no more than 0.24 percent of total hotel revenue, with much of that eaten up by the cost to check and restock the bars. Companies that build and sell automated minibars that electronically charge guests when a drink or snack is removed from the bar say they can cut labor costs, but still, industry experts say minibars won't be around for long.
Hotels: Oldies are goodies
From June 24: Industry thumb rules state that the "useful life" of a hotel ranges from 30 to 40 years. After that the building and its equipment are either too old to renovate, or the property is no longer situated in a prime location; however, for a few hotels in the U.S. that are 50 years old, or more, they are just hitting the prime of their life. These "grande dames" are achieving premium occupancy and ADR levels compared to comparable youngsters.
Colby Horton, Vice President of Publishing, 469.420.2601
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Robert Elliott, Contributing Editor, 703.922.7105
Suzanne Mason, Travel and Hospitality Editor, 202.684.7177
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